Last updated: February 2026
Mindaro Pty Ltd (“Mindaro,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, why we use it, and how we safeguard it. This Policy applies to our website, digital platforms, and related services (the “Online Services”).
Mindaro is an Australian engineering consultancy operating in the renewable energy sector. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Where applicable, we also consider international privacy frameworks, including the General Data Protection Regulation (GDPR) and other relevant cross-border data protection standards when engaging with overseas clients or partners.
By using our Online Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described, you should discontinue use of our Online Services.
We collect personal information when you submit an enquiry, contact our team, engage our services, or otherwise interact with us.
This may include your name, company name, job title, email address, phone number, and business address. If you engage us for engineering services, we may also collect project-related information, technical documentation, and contractual details.
We may collect billing and invoicing information necessary to administer our services.
When you visit our website, certain technical data may be collected automatically. This can include your IP address, browser type, device information, pages viewed, and referring website details.
We do not knowingly collect personal information from individuals under the age of 16.
Mindaro does not request sensitive personal information such as health records, government identification numbers, or financial credentials beyond what is required for legitimate business and invoicing processes.
If sensitive information is provided voluntarily, it is done at your discretion. We recommend that such information not be transmitted through general website forms unless specifically requested.
We use personal information to respond to enquiries and provide engineering consultancy services.
Information is used to manage contracts, prepare proposals, deliver project documentation, and issue invoices.
We may use information to maintain internal records, improve our website, and support business operations.
Personal information may also be processed to comply with legal and regulatory obligations under Australian law.
We only collect and use personal information where it is reasonably necessary for our business activities.
Under the Privacy Act 1988 (Cth), we collect and handle personal information where it is reasonably necessary for our functions as an engineering consultancy.
Where international privacy laws apply, processing may be based on contractual necessity, legal compliance, legitimate business interests, or consent.
Where consent is relied upon, you may withdraw that consent at any time, subject to contractual or legal limitations.
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access.
Security measures may include encrypted communications, secure hosting environments, restricted access controls, and internal security procedures.
While we apply appropriate safeguards, no system can guarantee complete security.
Our website uses cookies and similar technologies to support functionality and understand how visitors use our site.
These technologies help us analyse performance and improve user experience.
Analytics tools may collect technical information such as IP addresses and browsing behaviour in accordance with their own privacy policies.
You may manage cookies through your browser settings, although disabling cookies may affect website functionality.
We may disclose personal information to trusted service providers who support our operations, including cloud hosting providers, IT service providers, payment processors, and professional advisers.
We do not sell personal information.
Where personal information is disclosed to service providers located outside Australia, we take reasonable steps to ensure it is handled consistently with the Australian Privacy Principles.
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of external websites. Any information provided to third parties is governed by their own privacy policies.
We retain personal information only for as long as necessary to fulfil the purposes described in this Policy or as required by law.
Business and financial records are retained in accordance with Australian legal and taxation requirements.
When personal information is no longer required, we take reasonable steps to securely destroy or de-identify it.
You have the right to request access to personal information we hold about you.
You may request correction of inaccurate, incomplete, or outdated information.
If you believe your personal information has been handled improperly, you may lodge a complaint with us. We will respond within a reasonable timeframe.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
If you apply for a role with Mindaro, we collect and process your application materials for recruitment purposes only.
Applicant information is retained in accordance with employment and recordkeeping obligations.
We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices.
The “Last Updated” date at the top of this page indicates when this Policy was most recently revised.
For privacy-related enquiries, access requests, or complaints, you may contact us through the contact form available on our website.
You may also reach us directly using the details below:
Australia
Email: design@mindaro.energy
Phone: (02) 7257 3575
Address: Level 1, 5-7 Henderson Rd, Alexandria NSW 2015
We respond to all privacy enquiries promptly.
